1. Introduction
EnerVscler ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at www.enervscler.com (the "Site") or use our services.
We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy applies to information we collect when you use our website, sign up for our newsletter, register for courses, or contact us.
2. Information We Collect
2.1 Personal Information You Provide
We may collect the following types of information when you interact with our Site:
- Contact Information: Name, email address, phone number, and postal address.
- Account Information: Username, password, and profile details if you create an account.
- Payment Information: Credit card details, billing address, and other payment details (processed through secure third-party payment processors).
- Course Information: Information related to courses you're interested in or have enrolled in.
- Communications: Information provided in emails, contact forms, surveys, or other communications with us.
2.2 Information Automatically Collected
When you visit our Site, we automatically collect certain information, including:
- Usage Data: Information about how you interact with our Site, such as pages visited, time spent on pages, and click patterns.
- Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: Information collected through cookies and similar tracking technologies as described in our Cookie Policy.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Processing transactions and sending related information
- Responding to your inquiries and providing customer support
- Sending administrative information, such as updates to our terms or privacy policy
- Sending marketing communications, newsletters, and promotional materials
- Personalizing your experience on our Site
- Improving our Site and services
- Monitoring usage of our Site for security and fraud prevention
- Complying with legal obligations
3.1 Legal Basis for Processing
We process your personal information based on one or more of the following legal grounds:
- Consent: Where you have given us consent to process your data for specific purposes.
- Contract: Where processing is necessary for the performance of a contract with you.
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
- Legal Obligation: Where processing is necessary to comply with a legal obligation.
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, as well as that of our users or others.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use information about you and your devices. For more detailed information about the cookies we use and your choices regarding cookies, please see our Cookie Policy.
6. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Your Rights
Under UK data protection laws, you have the following rights:
- Access: The right to request copies of your personal information.
- Rectification: The right to request that we correct any inaccurate or incomplete personal information.
- Erasure: The right to request that we delete your personal information in certain circumstances.
- Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
- Data Portability: The right to receive your personal information in a structured, commonly used format.
- Objection: The right to object to our processing of your personal information in certain circumstances.
- Automated Decision-making: The right not to be subject to a decision based solely on automated processing.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
8. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have different data protection laws than your country of residence.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that adequate safeguards are in place if your data is transferred outside the UK or European Economic Area (EEA).
9. Children's Privacy
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete such information.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).